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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1632 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,632 reviews
  • Rated 5 out of 5 stars

    Geek squad essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great for all our purchases! This was essential with the kids online schooling, college needs and home appliance purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan honored

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i usually don’t purchase protection plans but the sale price was so good it would have been silly not to. plus i had to use a best buy protection plan for a TV and Best Buy was great. after determining the TV could not be fixed within 20 minutes I had a Best Buy in store credit for the full price of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extended Warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties they offer. Many of the large ticket items only have 1 year from the manufacture..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it. But when I need it I will have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BE SAFE, NOT SORRY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the peace of mind needed when making a large purchase on something that could break so easily! Definitely recommend just in case something happens! It’s better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get it it saves your but if the product dies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used Geek Squad a few times now for a few of our electronic devices- at first I didn’t see a need but they work with you and it’s worth having this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Protection Highly Recommended On Ice Mak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the countertop ice maker it only made sense to take the four year warranty. I would highly recommend insuring your icemaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the added protection and comfort to ease your mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes ice very fast. Awesome taste. Low noise and very lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little mini fridge. I've had it for over a year and havent had any problems but the shelves are very close together so to get anything of a regular size in it I had to remove one and the drawer is so tiny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Appreciate the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the Geek Squad they can fix, adjust or correct pretty much anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the protection on my products it means I don’t have to worry if it stops working or if I have a problem. I have always had good results with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad can be trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great purchase once again just knowing that my item is protected for the next 4 yrs I can breath easy knowing that if anything happens it will be fixed or replace at no cost to me. Best Buy has the best protection plans when it comes to electronics n high end appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr Protection insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2yr protection plan is cheap but if ur like me i get it regardless because you never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad terrific protection. Good price would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy staff keeps customers happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother wanted this so she could feel good about a purchase she needed. When you can talk to someone in person about a problem and they are polite and helpful these types of service are of value for all. Keep good staff and we'll keep buying this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2012 I puchased a very expensive product with this service plan. The product worked great except for the in-product ice-maker constantly froze up, stopped working. BB service repaired and replaced parts to make it run correctly at no cost to me. It was worth every penny.

    I would recommend this to a friend