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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1632 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,632 reviews
  • Rated 5 out of 5 stars

    Geek Squad in the ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this package to have Geek Squad help and support if we needed it for our new TV. Glad we purchased it but have not needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended this service to me. Having the peace of mind that my item will be repaired or replaced is well worth the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always worth it! never buy anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I purchase I also purchase the protection plan. No worries if something goes wrong you bring it back or call for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good deal in case something goes wrong .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for anything better. Service was above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad warranty the best warranty on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a Geek on appliances. Have had to use in the past on another item. Grat response time and its some worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is something you should purchase. I normally purchase the protection when I buy things from Best Buy as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is very good, they act fast and easy. They have all the informations about your product which make it easy for you to make a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money! You definitely should get it with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the protection for high ticket items. Although it does take time for Best Buy to determine wether they will replace or repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for peace of mind...Get it now, so you don't have to worry later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go without a warranty and extra protection given cost cutting measures these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing. They are always so willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent need to use but have in the past. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very knowledgeable, very friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not entirely impressed so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called geek squad for my item and because it had manufacture warranty, i felt the geek squad didnt want to make this their problem and using the manufactured warranty voids this one?? Why must you pay for extended coverage before manufacturers is out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and helpful. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this on all my major appliance. Used it and have always been very please with the service! Highly recommend!

    I would recommend this to a friend