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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1632 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,632 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is geek squad protection for my product for four years of protection this is a good deal if you have an expensive thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy really stands by their products when they are protected by their protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever. I can return defective products with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much Needed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service ! I have no problem getting anything going or fixed immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth purchasing. I’ve used protection on different items many times and has saved me money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Momma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with the geek squad to get my nugget ice maker replaced. Warrenty paid off this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a computer we took in for service. It is working much better now. Grandson is enjoying his gaming computer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything from condersor to blower fan. Wish I would have know about total tech earlier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best - we have never had trouble getting either a repair or replacement in store or store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and other devices in a timely manner. Their exceptional customer service was out of this world. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart purchase! It seems worthwhile to me. Better to get it and not need it, as opposed to the latter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In place of an honorable manufacturer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were forced to get additional protection on the new ice maker, as the TWO insignia brand ice makers we had before were trash and quit working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    protection @ good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not very handy I tend to at least look at protection for items that I purchase and the Geek Squad fills the bill for this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called to inquire about the services and they answered all of my questions when asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, for pennies if the dollar i have warranted my products for 4 years from manufacturer warranty. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the service given under this contract. Would recommend to otjers when purchasing qualified items at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plans it makes it easier when stuff breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alwsys helpful always good experience and can solve most problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the ice machine but hate it break downs so i bought the extra insurance so i can get a new one

    I would recommend this to a friend