Customer Ratings & Reviews

Who doesn’t like 4 years of protection for pennies a month?

Great service all the time... Always satisfied and never disappointed.

this is very good idea for protection for appliance and very help to us

When my mini fridge went out i had no problems returning it

Highly recommend protection plans on everything, always worth the money

works great, haven't needed it yet, great speed, I recommend it

we bought the protection service and hope we won't need it. so far the item works well.

It’s perfect and the best of all I wish I can be give

Great protection!!! Very helpful this is the protection you want to have

Geek squad is very professional and knowledgeable!

It is always smart to get protection when making a big ticket purchase.

Just knowing that if I have a problem they are there to help me.. great idea...

We find a lot of use for Geek Squad with all our purchases

We have always enjoyed the service we get from Geek Squad.

I bought this unit 1 year 4 months ago, and included a 2 year protection plan. The refrigerator ran fine until a few days ago when it just died. The compresssor failed. I called Best Buy to discuss using the protection plan to replace it. They wanted me to take the refrigerator to the store. Like, what? Because of the size of the unit, they didnt want to send a technician, which I get, but Im not hauling it out of my 2nd floor apartment across a parking lot to my car to get it to a store after having knee surgery. BB doesn't have good customer service anymore. Every person I spoke to to try to resolve this was a foreign female. Don't bother getting the protection plan and if you need the unit to last more than a year, don't buy this one.

Comes in handy when you know you’re insured by Geek Squad

no hassle plans to get things fixed or looked at to trouble shoot

I been so happy with all my electronics i will recommend to my friends

Haven’t had to use it so I guess that’s a good thing.

Loving having the extra protection if something goes wrong