Customer Ratings & Reviews

Geek Squad delivered and installed refrigerator, timely and respectful.

Only reason I'm giving a 4 star is because it stopped working maybe a year after and I couldn't replace it or get it fixed so I was able to get a refund. Otherwise I loved it!

The salesman was very kind, he helped me with my purchase, delivery was on time I'll shop at Best Buy anytime

GeekSquad protection service is the best. Will definitely buy again! Well worth the extra money!

I am 77 years old and was able to set up my own opal ice maker.

Typically Geek Squad coverage for the new nugget ice maker we purchased. Worth it for a machine like that

Never used it so pretty much a complete waste of money.

Great safety plan for all appliances. Great plan for a decent price.

I always get a protection plan with ever item I purchase from Best Buy and the service is GREAT!

Geek squad is no joke and works exactly as described. I had to use it for an ice maker I had nearly 2 years. Took it to the store and they gave a credit on the spot for the original full purchase price !

Great experience and service. Very happy with it. I got same feedback from others as well but when I got the service, I realized same.

I needed a beverage refrigerator for an event at my home and this is perfect! It’s attractive, holds lots of bottles of many sizes and has quality shelving. It alarms when left open and can also be locked.

The security of knowing I have coverage is reassuring

The tech was professional and respectful and well informed about the product. Cleaned up, left no mess

Don’t buy anything from Best Buy Without geek squad. It keeps your product safe for 2 to 3 years and Best Buy gives you great service when it is covered under warranty.

The service was excellent. I got the help with in 24 hours and the issue was fixed.

I have needed this service several times for the ice machine. I believe its worth having when you have a problem with the product. Since you never know if there will be an issue, i say its better to have it than not.

Very quick and helpful . I would recommend this to everyone

Cute and works great! The handle is plastic though and if you have rough family members I could see that it may break

Have not had to use this Geek Squad Protection yet. The value was good and hard not to get. Would recommend to others for sure protection of purchased items. Having it for years is great.