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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1635 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,635 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service in the event that you should need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good in the past for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used them for this product yet but they have good in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy TotalTech member is worth every penny. The Geek Squad is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always does a phenomenal job and know what they are doing. If you have doubt about doing something yourself, don't risk the headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a message that it is due again at the end of the month for 199.00. I was told if I renew it would be 99.00. So which is it? I am confused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wort it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind that I have this. I don’t have to worry about any breakdown.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan because it makes it easier to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and concise knowledge make for an excellent experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty was a responsible price.. had to purchase it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DWalker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my mini frig located ib bedroom So far unit is working great, but having the coverage is a great feeling. Price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty. They honor everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great job geeks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad services. Total tech member here. V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should be good. The item we bought is brand new so I haven't had to even attempt the warranty yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous device broke and geek swuad replaced without any issue at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary On anything you purchase from Best Buy. Especially large appliances and televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on geek squad for great support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave Best Buy store without this geek squad protection plan. Most of our expensive electronics does have this geek squad protection plan for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance policy on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on everything purchased at Best Buy We have had to use it a few times and they replaced our broken items with a brand new, updated unit. So worth a few extra $$s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a protection plan just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know it's there if needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past for other items (haven't needed it for this yet) and this is a great program!

    I would recommend this to a friend