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  • Geek Squad™

2-Year Standard Geek Squad Protection

SKU:
5965604
See Details

Customer reviews

Rating 4.7 out of 5 stars with 1527 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,527 reviews

  • Poor Service - Lacks Product Knowledge and Ethics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars, I would. This was by far the worst customer service experience I’ve had. They were completely unwilling to accommodate and consistently deflected instead of offering any real explanation. When I asked where their policy states that a GE countertop microwave qualifies as a small appliance, they couldn’t provide an answer. Meanwhile, GE’s own website clarifies that these microwaves are not considered small appliances. Which makes sense since they weigh nearly 50 pounds. Rather than addressing the issue, the representative (Edwin) simply dismissed my concerns by saying I was “frustrated” and hanging up on me. I do not recommend Best Buy or Geek Squad to anyone.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek squad team helped me in putting together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente customer service. Geek Squad team gave piece in my mind.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • No install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to make his slushes and he loves it. Great product

    I would recommend this to a friend

  • A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, well worth the money. Would not buy anything without it.

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Paid for itself more than once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used Geek Squad protection more than once and it has paid for itself!

    I would recommend this to a friend

  • Very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service will definitely buy again. Very helpful!

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad standing by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know the Geek Squad will be there if needed.

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and I got the protection plan to cover the TVs but they are awesome

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this plan for my microwave oven. Hope I Won’t have to use this

    I would recommend this to a friend

  • Always great dealing with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans on everything!! Never a hassle to bring back!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • BestBuy backed extended warranty

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to get a warranty backed by BestBuy. Recommended.

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Microwave

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I repurchased protection on my microwave as the first one has a heat issue

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • plz buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my geeks . easy to use will alway buy protection plan . not too pricey

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy great value safe to have never worry if breaks down..

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must buy when a product is purchased.

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Hope I don't need to use this replacement plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have had a 4 year replacement plan on my old microwave. It crapped out after 3 years!

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Hmm

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cuz it seems like they cover a lot of stuff

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I would strongly recommend this service.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty are the best protection for all your new toys

    This review is from 4-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Service for range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good overall they checked the range and fixed it 123

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 55, Showing 1,081-1,100 of 1,527 reviews
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