Customer Ratings & Reviews

Very impressive. The Sharp microwave is so quiet, you have to look at it to see if it is running. The controls are easy to maneuver around. I also like the presets. It's also easy to clean.

We purchased this warranty but yet have need to use it. Hopefully we won’t need to it.

We purchased this warranty but yet have need to use it. Hopefully we won’t need to it.

I usually do not buy extended warranties. I purchased this for a microwave oven. The oven was around 300 dollars. Lol good thing I did as the microwave died after 15 months, Best Buy was great! At first they looked at it and figured it was best not to attempt to fix it. They then gave me a Best Buy card for my full price I paid!!! I just used the Best Buy card and purchased a new microwave.

Easy returns at store or quick fix absolutely recommend this warranty

I i+used this on the Microwave, I have not had to use this yet, but glad I have it.

We purchased a new computer from Best Buy and joined the Geek Squad to install it and upgrade our router so that we could stream movies. Martin B was the Geek Squad member who installed the new router in different locations through the house and he did a great job. We were streaming movies last night. Thank you Martin for doing such a good job and showing up on time it was a pleasure and Geek Squad is lucky to have you.

We have always had extended warranty’s on our appliances. Even our microwave. One died in three years. We had four years warranty. Microwaves tend not to be repaired. They credit you or swap it out.

Anyone purchasing an item at Best Buy should most definitely take advantage of the Geek Squad Protection Plan - it's worth every penny. While products can be exceptional, things happen, and not having it is literally not a wise decision.

The greatest thing about this service is the very reasonable price for the warranty service is all you have pay. No extra service fees or extra deductibles. No hassles, no arguments or squabbling. If the product breaks or fails, within the contract term guidelines, the Geek Squad will service, replace, or refund. I am a GS fan.

I haven't had to use it. I bought it because it sounded like an inclusive and easy to execute plan.

Always buy insurance if items no longer available upgrade to similar or better

Haven’t had to use and hopefully won’t. But peace of mind especially considering products seem to have less longevity.

There when and if I need it. Have used them in the past.

Repair abd replacement service is grest if you would ever need to use it

I got this protection with a microwave that I purchased and I am glad I did because my microwave stopped working and I took it back and we exchanged it for a new one with no problems, but I got a different brand and was I glad the brand that I got was out of stock so I was able to get a new one at equal value. I have gotten the extended protection on several products and it has saved me a bundle.

It is a good service if you’re not too good at technology stuff.

Geek Squad warranty are definitely worth getting for any kind of electronics that you buy. I usually get one with any products I buy and if you ever have a problem with the item while it’s under warranty Best Buy will either fix it or give you credit for the product. I have used Geek Squad warranties before and have never had any problems from Best Buy.

Geek Squad protection plans are the very best when it comes to protecting your valuable equipment. The easy process is flawless when the unfortunate event happens and you need your appliance fixed quickly.

She was honest, in a way, so I'm giving one star above minimum, but Best Buy's stated idea of what I should expect of performance in a microwave I paid $250 for is just insulting. Following is what I was told when I explained that the touch pad was nearly impossible to get to respond to the normal touch of pressing with a fingertip, that every other microwave I've ever used responded to. This machine would only work reliably if you turned your hand sideways, and used the pad of your thumb to cover the entire area of the number or function you wanted. I even sent a video showing how the microwave touch pad didn't work properly. She replied, and I quote her, “After watching your video, I believe that the panel is sensitive to the touch. What I noticed is that when you use the top of your finger, especially the pointer, it did not respond. But when you use the center portion and the thumb, it seems to apply more of a surface space &n pressure that the microwave responds to. Unfortunately, the newer and more sophisticated microwaves are require a certain type of push. The top of the finger is not a wide enough surface to cause a reaction.” I don't care about the points they say I'm getting for this review. I don't plan to buy more appliances from Best Buy.