Customer Ratings & Reviews

Purchased two year warranty for Microwave Oven. Have used it on the past when microwave indoor light stopped working. Best Buy gave me a brand new replacement Microwave.

Hopefully will never have to use this but I have the assurance if product stops working within 2 years, I have this to fall back on.

This protection plan is so helpful. We bought our dishwasher 2 weeks before purchasing other items, and with this protection plan Best Buy came out and installed our dishwasher.

I definitely recommend purchasing this affordable product.

Very nice like alot recommend. Easy purchase definitely worth it.

I always buy geek squad protection on all of my purchases that are expensive would recommend

You could never go wrong with get a warranty. Must have

Protection is always a great idea for the products that we live with today.

It is always a safe bet to have the additional protection, and you will hate it if you don't have it when something goes south, and you fail to buy it. ;)

Great things got done. I have my items satisfied thank you

Bought 2 year warranty on both watches i got for the girls

The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

DUE TO ORDERING ON LINE I INSTALLED MYSELF WITH THE HELP OF MY SON

I will never get Geek Squad protection again! I got the Geek Squad plan when I bought a microwave. I returned the microwave and received a refund. However, when the store gave me the refund they said that they could not give me a refund for the Geek Squad plan, because "you have to call Geek Squad to get a refund for that." The Assistant Store Manager was close by, and he confirmed that "that's the way it is in the system" and he could not do anything about it. I called Geek Squad the same day and eventually talked to a rep who said that I would get a refund for the plan in 7 to 10 days. It's been over a month, and no refund. Today I spent 45 minutes on a second call to Geek Squad Billing & Cancellations Dept. The rep said that she forwarded my request to another office and I "should" get a refund in 7-10 business days. So if you buy something with a Geek Squad plan, and return the item look out! You are dealing with two separate parts of the company that have apparently not integrated their computer systems. To get all of your money back you will have to spend a couple hours on the phone. Or, like many people who are pressed for time, just give up and contribute to Best Buy's profits while getting nothing for it.

have not used it but gives a piece of mind to have the coverage

I don't usually get the protection plan, but I had a bad experience with my last microwave so I thought I had better get the plan just in case. I am hoping never to use it.

Great Protection !! You have the experts at your disposal.

Excellent product! You can’t get any better than this. Service Excellence.

The salesman was very helpful and the purchase went pretty fast considering covid 19 procedures. I just purchased this so I can't review it just yet but I will follow up later

The great protection plan that I have used many times with electronics failing. Very helpful people...