Customer Ratings & Reviews

Hassle free for my protection plan. It was easy returned my appliance it stopped working. It was replaced with a new one.

The representative was very excellent patience understanding on my concerns on my microwave that i purchase.

I also get geek suad for my appliances. They always come through!

The staff at Best Buy are always so helpful helping with what I need.

Haven’t even needed to use this as of yet . If I do I have this

I was skeptical at first. Now, I'm sold on it. Worth the price.

I usually don't buy additional insurance, but I like the Geek Squad protection as it's a simple and economic option. used it before (on an iPad cover) - and it was worth it.

Excellent microwave , simple and fast good size And do what is mean to do

Displans is a must have. It covers all the damage to your items and there is no household when trying to discuss issues about whether or not to keep the plan if it's not needed at time.

I’d give 4 stars if the appointment process to repair my dryer wasn’t such a challenge. After 1 year of purchasing by Samsung dryer, my heating element went out. I contacted Geek Squad who got me an appointment the following week. However, the service repair vendor cancelled it the days before. Lots of back and forth to finally discover they didn’t service my area. Best Buy was unaware. They were able to send an alternate provider after several phone calls and by dryer was fixed in 20 mins. The warranty itself was a gem. GS customer service was great. Just some behind the scenes miscommunication about vendors and their service areas.

It’s a great plan to have for all electronics are covered.

This provides excellent hassle-free warranty over and above the manufacturer warranty. They easily and without hassle replaced my microwave oven

Better to have than not to have in my honest opinion.

Professional. Got protection on my new vacuum. Haven't had issues yet but dealt with Geek Squad before. They have been good and it's worth the extra money for the added protection.

Im glad that they offer a protection plan at such a great price.

Geek squad service is highly reliable for any merchandise

Great item would purchase on everything I purchase

Geek Squard is always on the ball and ready to serve!

When you're buying an appliance, the peace of mind the Geek Squad gives is priceless.

For some reason, my microwaves broke every 2 years. Fortunately, the 2-YearStandar Geek Squad Protection covered it. The whole exchange process was smooth and easy.