Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1525 reviews
(1,525 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Peace of mind protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind protection to have for you Best Buy Purchases. Reasonable price.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always buy protection have had no issues in the past. great price will always buy
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goid protection plan. Always helpful if item breaks down.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. They make it so easy any problem just bring it on and I'll take care of it can't get any better than that
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
love BB extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best service, always buy it for appliances and vacuum cleaners.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very attentive and helpful highly recommended
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Poor Service - Lacks Product Knowledge and Ethics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars, I would. This was by far the worst customer service experience I’ve had. They were completely unwilling to accommodate and consistently deflected instead of offering any real explanation. When I asked where their policy states that a GE countertop microwave qualifies as a small appliance, they couldn’t provide an answer. Meanwhile, GE’s own website clarifies that these microwaves are not considered small appliances. Which makes sense since they weigh nearly 50 pounds. Rather than addressing the issue, the representative (Edwin) simply dismissed my concerns by saying I was “frustrated” and hanging up on me. I do not recommend Best Buy or Geek Squad to anyone.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent technical service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad service is the best value for invaluable 24/7 technical support.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I glad that I purchased protection for my midnight microwave
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better to have and not need it then to need it and not have:)
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I, or when you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this when I can on big purchases. They hornor it with no question asked.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great when you need someone knowledgeable about your product!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have not used it yet hopefully I will not have to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet hopefully I will not have to anytime soon
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoyed the extra protection we had with geek squad
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best geek squad service, i depends on that, peace of mind .love it.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yay Warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were soooooo excited we could get a warranty that did not cost a lot.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For those who loves Worry free maintenance, please go for these services!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Like lil nerd angel protecting you with its wings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t go wrong with this it’s always a good idea to protect your stuff
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always ready to help at any moment. They provided excellent service!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love all who help us. Only a little tough to get thru via phone at times
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend
