Customer Ratings & Reviews

I am very happy to purchase this for the microwave

Best buy has the greatest warrentys in the buisness. Thats why i bought every major and most minor electronic and appliance pucrchaces from best buy. There warrentys are awsome no questions asked just bring it back and get a new one. As simple as that..

Haven’t used it but there really nice people there..

Never buy anything without Geek Squad!! They are your protection from all the crazy crap effecting computers! For over 14 years I've been buying best buy with Geek squad and I can tell you, I been helped, refunded, repaired so so many times I lost count! The plans stand on their own!

I have had to use the Product Protection plan only two products I purchased from Best Buy in the pass. All went well. No run around, no denying the purchased product. I have purchase numerous products from Best Buy only complaint is slow service. If you looking to purchase similar product from Wal-Mart, beware they DO NOT stand behind their product.

Never really had to use it but when I have it saved me $$. I don’t have the income to spend hundreds on an I got to do this now basis. So it can come in handy.

Great service & customer service was outstanding was a great experience

Very fast and great service and very kind, got my microwave checked fast

Geek Squad us excellent service department for every product under warranty wuth Best Buy. Delivers quality service or replacement of item. .

Get the protection! My microwave tapped out after less than two years of usage. But since I had the geek squad protection on it I was able to just exchange it for a new microwave and keep it moving.

Geek Squad is fantastic and work professionally with excellent service and more reliable Highly recommend others

I expect I bought this for my daughter's computer. I love Geek protection. I've always had excellent service on whatever product I've bought it for, which is dozens of things. They'll fix it or give you a new one. Huzzah!

The Geek squad members came with my TV and hooked it up and it didn't take long at all. I am very pleased with their service and the coverages.

Insurance, Insurance, insurance if something were to happen. Only once did I have an issue and Best Buycame through without a hitch.

The agent was knowledgeable and pleasant. No problems and very happy I didn’t have to set up my new HP. When you’re 83 it is nerve wracking. Thanks.

I feel it was a good purchase and do hope that I do not need to use it. Hard to pass a good buy to protect something.

Geek Squad is very easy to deal with and they always fix the issue.

Geek Squad is very easy to deal with and they always fix the issue.

I have two laptops and one desktop in the home. Games are played on the one laptop. I've had to use Geek Squad three times within a year to fix all of the problems with it. They do it, no questions asked. Plus, after fixing the problems, they do a tune up and make sure everything works properly. This service is well worth the cost.

The agents are great. Have always solved my problems with the devices and the protection offers full coverage on the items.