Customer Ratings & Reviews

always good service and helpful employees ready to help.

Everyone one was pleasant and most helpful towards solving my concerns

Agent very friendly, knowledge. Got things taken care of in a very short time. Comforting to know when you have a problem, they will take care of it.

Bought a microwave & after just 6months, it stopped heating up our food. So I brought it back to the store. Since I got the GSP, I was able to get another microwave with no hassle!

Great to have. Peace of mind if anything goes wrong geek squad will replace it or fix it

Geek squad to the rescue. I am so grateful to them. They come in handy more than I ever imagined they would.

Like Best Buy extended warranty. Never had a problem when an issue came up past manufacturer warranty period.

I only do this on certain items. I’ve had to use it with appliances and electronics before so I feel like it’s worth the money.

I but this service with all products that i purchase, and have been satisfied everytime something has failed.

I always get a service contract at Best Buy. You wouldn't believe how many times I have had to use them over the years on one product or another.

Microwave was just purchased April 30, 2023, less than a month ago, so I have not had a need to use the Geek Squad Service. I like to know that I have the protection just in case I need it though. :)

We pretty much always sign up for coverage with electronics. Had to replace a unit and got excellent service without grief from the repair desk. Very satisfied.

I love the geek squad plan. I think everyone should purchase it

Having this protection, when we brought our broken LG microwave, we were offered a replacement for the new one. Quick, no hassle service, reasonable price. We got a new microwave and for about $35 got another 5 year protection.

The geek squad protection is something I always get ! Makes you worry a lot less about things.

Always great to have geek squad:) ……… Any purchase I make over $100 I purchase geek squad for.. It’s worth it especially if you love the product you are buying!!! Why not be covered it’s the smart thing if you ask me.

Yeah my son had a nintendo switch and lets jusf say he had to replace ir twice. This came in handy thank you.

Purchased this protection because we bought an expensive microwave. I had a good experience with the Geek Squad protection in the past

Purchased this protection because we bought an expensive microwave. I had a good experience with the Geek Squad protection in the past

Went in for a quick question and tgey set an appointment fir tge next day if i needed one.