Customer Ratings & Reviews

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

The service was good but the Microwave was not able to be repaired and I had to purchase another microwave.

The agent was very helpful thank you my devices was with a big problem

I had to buy one of these because my blender broke and this did not disappoint. Such a powerful blender I would definitely recommend

I just signed for for Geek Squad Services at Best Buy and absolutely love it! It's the best. Geek Squad really helps you with all your needs, plus you get discounts on other in-store services.

Very good way to keep our items covered if any damages occur. Good price as well.

Must have if you have electronics. Geek squad was very quick and this membership offers a lot of perks like free installation.

These are my people love ❤️ them they are so helpful

I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

Kind , Patient and Professional with me. Thank you

Though I do not enjoy having to replace appliances - having the protection plan has been a real life-saver in the past

I would highly recommend purchasing this item...... Also don't forget to purchase the warranty just in case.

Haven't had any issues so haven't had to use the warranty.

I bought the extra warranty because the unit has so many features. So far so good. no problems.

this a good option because they fix or replace the item that is not good anymore

Coffee maker is a good quality unit. Would recommend it.

The Geek Squad installed my new tv they did a fantastic job the untangled my hideous cords they were professional and friendly and very clean with my job thank you Best Buy.

Always so helpful when I need them. Always make sure you leave satisfied!

This warranty provides excellent pice of mind; especially in today’s e-commerce market. I like the idea of being able to take a defective item to the store for a replacement.

Geek Squad service has never disappointed us, Sometimes we've had to hold on the phone for a long while to talk with someone, but in these Covid times, it's worth the wait for a tech to talk to !