Customer Ratings & Reviews

Funny, I've never gotten extra protection for my mobile phones, even though I take them on boats and use whatever one I've got day in and day out. But for an appliance with moving parts, a microwave with an LCD panel, or a TV that wouldn't last like a cathode ray tube would, I put some additional money into the Best Buy protections these days.

The Price was right for long term coverage.... I normally don't buy warranty's because it's not worth it. In this case it was.

whats better than extra protection !! i try to get this everytime i make a large purchase because why would i waste my money if something break and i try to return it after the manufactures deadline.

Love everything about Best Buy and their products!

Fast and quick service didn’t have to wait that long in line!! The staff were very helpful from walking in the door to leaving out the door I was greeted with a friendly smile and I left with a friendly smile because the work that was done to electronics that I purchased I was in and out the door within 15 minutes geek squad is great!!

Quick and easy setup. It’s very spacious. I can warm both of my toddlers plates at the same time. My favorite part is there is no loud obnoxious noise when the timer is up when I grab my late night snacks lol

Bought the AirPods for my son, he was a little rough in them and one AirPod wasn’t working correctly. Purchased my son a new pair for Christmas but didn’t realize I purchased the warranty on the broken air. Returned and got the broken pair replaced. Guess who now owns the replacement pair... me! Buy the warranty - it’s totally worth it.

We had purchased a plan for a previous microwave. The microwave stopped working, so I took it back expect them to send it for repairs. They said it works differ than computer. They gave me the purchase price back and I selected a differ microwave and protection plan and even got a small gift card back with the difference of the cost.

We were able to return the microwave without any trouble. They gave us a refund and we bought a new one.

Hopefully we won’t have to use the warranty but from previous times I’ve had to buy a Geek Squad warranty I know they cover pretty much everything.

Givee me peace of mind in case my product has something going on later on

Always buy geek squad protection for my big items. So far I have not had issues getting items fixed or replaced

They were able to assist me with my microwave. I would definitely use their services again

I always get this protection- JIC.. This is first time I used it - took awhile to replace my microwave-oven which wasn't even 2 yrs old - but had been discontinued. However -eventually got one - just had to pay difference in price between old one and new one and get new protection plan. Too bad they don't have loaners as one month without microwave is a LONG time. Luckily they found similar product - practically identical actually- so I got one sooner.

While I haven't used the service, I chose Best Buy for my dishwasher because BB has the best and most affordable warranty for it.

Definitely a must it covers everything just got my brand new washing machine replaced with more expensive model I'm happy

I almost always get the geek squad protection. So far if we've had issues they'd been no problems getting things fixed or replaced which is why we are repeat costumers!

Warranty’s are usually not worth it but with any appliance that uses water I’d recommend it. Also Best Buy warranty for OLED is the best. Eventually you’ll get burn in after many years. But having the 5 year warranty just gives you the easy of mind in case a pixel burns out.

Microwave last past the 4 year protection plan but on the 5th year, you must replace it. I don’t recommend buying it. Save your money for something that will last 10 years or more.

A relatively inexpensive warranty that has saved my bacon in the past year.