Customer Ratings & Reviews

Extremely disappointed in the 4 year protection plan. I purchased a microwave and was told the 4 year plan was a full replacement plan, so I bought it. That turned out not to be true. The microwave lasted 33 days before it completely stopped heating. Instead of a replacement they sent it out for repair (2-3 weeks). If it costs too much to fix, they said they’d give me a store credit for the purchase price. And if I choose to buy a new one, I’d have to purchase a new protection plan. I’ll also lose the $70 off for the sale price if it’s not still on sale. So if it can’t be fixed, my “4 year protection plan” will have lasted 33 days, it will have cost me $110, and I won’t even have a microwave, just a store credit that doesn’t include what I paid for the protection plan. The protection plan is definitely not worth it, especially if the product only lasts a few weeks.

It’s a great plan to have for all electronics are covered.

Great item would purchase on everything I purchase

Excellent product! You can’t get any better than this. Service Excellence.

I was skeptical at first. Now, I'm sold on it. Worth the price.

The staff at Best Buy are always so helpful helping with what I need.

My wonderful microwave died after 2.5 years. It had been repaired once (at 3 months) for door closing issues. Turned it on one day, and it died. Purchased a new microwave and decided to get the Geek Squad for it, just in case.

Geek squad service is highly reliable for any merchandise

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it.

Geek Squard is always on the ball and ready to serve!

The guys were super prompt and very organized and were very knowledgeable of the TV and I felt very happy and confident about knowing how to use the remote!

Hopefully will never have to use this but I have the assurance if product stops working within 2 years, I have this to fall back on.

Excellent microwave , simple and fast good size And do what is mean to do

I could not go in with my life without Warranty!!!

Im glad that they offer a protection plan at such a great price.

Happy with it so far has been a good plan store has

I purchased protection for GE microwave. Glad I did. It blew up out of warranty. They replaced it no charge and no questions asked.

The great protection plan that I have used many times with electronics failing. Very helpful people...

Decided I am no longer buying any products without a warranty

The representative was very excellent patience understanding on my concerns on my microwave that i purchase.