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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1510 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,510 reviews
  • Rated 5 out of 5 stars

    wish I bought this last time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just don't make things like they used to! This is why I (usually) buy the protection plan and they always provide great service. Haven't had to use it yet for this microwave, but I'll be ready this time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection gives you peace of mind, These technicians really know their "stuff". I wouldn't trust anybody else with my TVs, laptop etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed in the 4 year protection plan. I purchased a microwave and was told the 4 year plan was a full replacement plan, so I bought it. That turned out not to be true. The microwave lasted 33 days before it completely stopped heating. Instead of a replacement they sent it out for repair (2-3 weeks). If it costs too much to fix, they said they’d give me a store credit for the purchase price. And if I choose to buy a new one, I’d have to purchase a new protection plan. I’ll also lose the $70 off for the sale price if it’s not still on sale. So if it can’t be fixed, my “4 year protection plan” will have lasted 33 days, it will have cost me $110, and I won’t even have a microwave, just a store credit that doesn’t include what I paid for the protection plan. The protection plan is definitely not worth it, especially if the product only lasts a few weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low noise. Warms quick food. Looks nice......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JoanieB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a small microwave that I handled myself with a little help from my neighbor. I have not used my 4 year warranty at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a boss surround sound stereo system explaining and walking me through operational instructions. Sounds great

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the protection on any applicable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind. Two years of knowing any problems will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents did a great job on Mounting the New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my New TV to the Wall bracket. They suggested the height of the bracket so it was in the correct position for the room. Great job. No Mess, no Problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality product and it had 2 years protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Support ever! Can always count on getting the best help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response. Change the product at the moment with no excuses. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek proteccion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good to have you will never know when you gonna need it i always get it when i buy a new item at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have found that purchasing the Geek Squad Protection Plan very much worth the investment. Always have been sorry when not purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I don’t have to worry about service my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plan. It is well worth the money. I have used it before and have not been disappointed at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great knowing your product is protected. Get value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Actually Works and is worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old microwave went out and it was replaced immediately. I am sometimes hesitant to get these extended warranties but you never know when something might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is well worth the money, they bail me out as needed.

    I would recommend this to a friend