Customer Ratings & Reviews

All protection plans I've got from Geek Squad have been awesome haven't had much trouble to actually utilize which is a benefit

excellent purchase to assure you got extended warranty for your appliances whwn its manufacturer warranty expires which is normally just 1 year.

Would recommend to anyone awesome does work the best

Perfect item, definitely worth the purchase. Recommend.

Had reason to use the protection for a product the just stopped working. Best Buy stood behind their offer and replaced item lickity split.

Geek squad good to get easy process when it gets damage.. Good service...i recomend getting the protection .. You never know what may happen.

I love the geek squad product warranty. I purchase for all of my products from Best Buy. Hassle free replacements if you need it.

Great microwave! high power and can mute microwave beeps

Their protection plans are always great. I never have to argue with them like some other places. They are extremely friendly and knowledgeable. No complaints

I highly recommend BestBuy warranties when the cost of a repair outweighs the cost of the warranty. We have used BestBuy warranties for a variety of issues over the years and have never had a problem.

Bought this warranty because you just never know when you need it & you don’t have it i& when you don’t have it you need it and that’s why I got it.

I'm glad we paid the extra $10.00 for the extra extended warranty because our last microwave didn't last 2yrs. It's a mind ease for only a few bucks.

Warranty is good if you want it to assure yourself no headaches. I used one for my old tv and Best Buy replaced it when other tv couldn't be fixed.

I love the Geek Squad. Always available and very helpful when i need help with my electronics

If I could give zero stars, I would. This was by far the worst customer service experience I’ve had. They were completely unwilling to accommodate and consistently deflected instead of offering any real explanation. When I asked where their policy states that a GE countertop microwave qualifies as a small appliance, they couldn’t provide an answer. Meanwhile, GE’s own website clarifies that these microwaves are not considered small appliances. Which makes sense since they weigh nearly 50 pounds. Rather than addressing the issue, the representative (Edwin) simply dismissed my concerns by saying I was “frustrated” and hanging up on me. I do not recommend Best Buy or Geek Squad to anyone.

I would recommend and use a geek squad for anything you purchase. They are very professional I can answer all your questions.

Great to have extra protection. Always good to have more of a warranty

I got this for my Moms Ninja and so far she hasn’t needed it. But hey it’s worth it to have the added protection yet again.

No issues with services requested by geek squad. Professional

Love bestbuy and their extended warranty. If something unexpected fails they always have my back