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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1498 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,498 reviews
  • Rated 5 out of 5 stars

    There's nobody like Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection !! You have the experts at your disposal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the safety of knowing my device is protected for 2 years! It is so worth jot for the minimal cost on things that tend to go before their time such as headphones and microwaves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it but gives a piece of mind to have the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the Geed Squad Protection to my Microwave purchase for only a few dollars. I hope I never need it. My son had good success with Geek Squad and recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always a great idea for the products that we live with today.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed in the 4 year protection plan. I purchased a microwave and was told the 4 year plan was a full replacement plan, so I bought it. That turned out not to be true. The microwave lasted 33 days before it completely stopped heating. Instead of a replacement they sent it out for repair (2-3 weeks). If it costs too much to fix, they said they’d give me a store credit for the purchase price. And if I choose to buy a new one, I’d have to purchase a new protection plan. I’ll also lose the $70 off for the sale price if it’s not still on sale. So if it can’t be fixed, my “4 year protection plan” will have lasted 33 days, it will have cost me $110, and I won’t even have a microwave, just a store credit that doesn’t include what I paid for the protection plan. The protection plan is definitely not worth it, especially if the product only lasts a few weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had new washer, dryer and three TVs delivered and installed. Service was timely and excellent in all respects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered my appliance ASAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ordered these microwaves dozens of times for my offices and the order/delivery process has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they replace item instead of repairing it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most stuff works well for 2 years, but know that they just replace your item and they do not repair anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on all of my purchases that are expensive would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having the Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the Geek Squad Protection is something I always do with any electronics I buy from Best Buy. If I need help or there is a problem with my electronics, I know they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also get geek suad for my appliances. They always come through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have than not to have in my honest opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for protection against any defects on any items purchased. You will not regret this investment; it’s like insurance for peace of mind. Highly recommended !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even needed to use this as of yet . If I do I have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item would purchase on everything I purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carolyn S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great plan to have for all electronics are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. Now, I'm sold on it. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that Best Buy offered a four year plan. The other stores only offered a two-year plan for almost as much. This plan was a much better deal and I'm pleased with it.

    I would recommend this to a friend