Customer Ratings & Reviews

I have never had to use this purchase plan but it is a just when buying items in case a need arises. What an exceptional way to protect a purchase and feel at ease.

The geek squad are amazing. They know their stuff and they are very helpful

Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

Havent used it yet but im sure its great by the sounds of it

I have not had to use it thankfully so hard to rate but the price was good

Protection for any expensive device is worth it period. Dont over think it.

Often and I add geek squad protection to my products. It does add another layer of comfort, knowing that I’m protected for additional length of time. Thank you Best Buy for offering this.

THIS SERVICE ROCKS! So I bought Geek Squad service for an LG tv. After a couple years of use, the LG tv quit working properly. A Geek Squad repairman came out to repair it. They ordered parts and needed to return for a second repair. Nothing was able to fix it, so I was able to return to the store and replace my TV with a newer model. Ended up going back to Samsung TVs as I have never needed to have them go bad on me, but I still renewed my Geek Squad service for 5 years. Its a great piece of mind!

Love this product. It works great in its location. It he ease of use is wonderful.

Lg Oled cx 10 mother board died after 13 months called bestbuy because i had a 2 year warranty i bought no problems guy came out seen what the problem was came back a week later had to order the part And it was fixed that easy i just purchased a Samsung neo Qled QN90A i bought a 5 year bestbuy warranty piece of mind is the best you dont want your $1600 dollar tv breaking with no warranty after Samsung 1 year warranty is over.

I'm glad to have purchased this agreement for my TV. The tech that assistsed me was knowledgeable, friendly and explained everything to me before leaving.

If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

Geek Squad Protection is a must for OLED TVs. I purchased the 5-year plan for a great price. I feel at ease knowing I’ll have Geek Squad coverage for the next 5 years in case anything goes wrong with my TV.

So currently I am creating a claim my tv is broken not sure what happened to the tv I just bought a month and half ago I kept calling and I was hung up on twice also when I finally spoke to someone he told me I broke my tv and I was not covered I clearly said I’m not sure what happened I spent 1500 why would I break my tv I need someone to come see what’s wrong I asked to speak to someone’s else and he told me I couldn’t because nobody was there I really don’t know what the outcome will be but I will keep you guys posted I have the 5 year warranty that I spent over 100$ for smh like even if it’s a screen repair I don’t see an physical damage to the tv screen is not busted or anything just lines so I’m not sure smh worst experience ever and this will be the last they get me with something so worthless

I mounted my TV to a TV stand mount. I purchased the 2 year extended warranty with it. The one thing I didn't know is when you do purchase the extended warranty it runs side by side with the manufacturer warranty which I didn't know it did it that way. I thought it started after the manufacturer warranty ended but it doesn't. So he sure to ask questions about that.

1st Hisense TV so really felt it was the best thing to do with a 2 yr additional warranty. + the price was very fair

I always purchase this service when i purchase large items. Usually, i do not need the service, but when electronics fail this service is worth every penny.

Great service, protection is always a good idea. And most TV’s and appliances should work for minimum five years and this helps ensure it does so.

Excellent service and coverage. Always available to facilitate the claims process.

While we haven't taken advantage of this yet, we decided to get it for our new Roku 43" 4K television because it was affordable and two years, which is a good amount of time, and often within the timeframe that if something is going to go on the fritz, it will. Well worth taking the worry out of the purchase!