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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30213 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 30,213 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this brand, because is a good material

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Let customers have more options on pickups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the process was straight forward, my only complaint was that it was required by bestbuy to have ppl come out to my house to retrieve my broken tv and deliver the new one. I was more than happy to take it back to the store myself and swap it same day, but bc of bestbuy policy, I had to go 2 days without a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must. If you are buying anything from best buy, it is worth spending a fee bucks for the geek squad protection. I got a sony TV and installed the tv stands. I noticed after my installation that the TV was shaking and it could fall down. I called best buy and the Geek Squad team were very happy to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and wonderful customer service! Store clerk was extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QN75Q60C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just arrived, I installed it and everything was as expected, great image quality, sound. The perfect installation process, the TV does everything almost by itself, I recommend it to all those who are lovers of good things in terms of quality-price, I recommend that two people assemble it due to the weight and safety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection on any device is needed you never know when you’ll need it. Anything can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is wonderful is cuality pictures and everything you need is in the screen you no need boxes or pay dish or direct tv. The sound is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUALITY SERVICE FROM THE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first TV has multiple programs; Best Buy told us we could return it and come in and choose a new TV. TV problems was NOT Best Buy fault. Just one of those Lemons you can get from time to time. They sent Jonathan to our Home from the Geek Squad. We were very satisfied with his Service. Very thorough in explaining operation of our new TV. Feeling confident with the operating of our TV was his Top Priority. (They also take back the other TV that had problems). Best Buy is the place to buy any Electronics because of their Sales People and the Geek Squad, they are all very well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having the protection incase anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help, I knew what I wanted and they helped me find it and put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully i never have to use the warranty. Bought it for LG OLED CX 55" TV. My first OLED, B6P 55" had burn in right before 3 years. Amazon's crappy warranty would not do anything about it. LG ended up replacing the panel for free under the 3 year manufacture warranty. the CX model is 4 years newer and has better burn in retention prevention. If it burns in before 5 years, the warranty should cover fixing or replacement of the tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New TCL Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty on my new TCL. Well worth the money in my opinion as I am not familiar with the brand coming from an LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for Pennie’s on the dollar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had extremely good luck with extended warranties. I’ve gotten a replacement for every item I purchased the plan for! The one TV I didn’t get one for, just burned me! It was a top of the line Sony and the repair estimate was $10,000.00!!! Buy the warranty. It’s worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother helped me hook up the tv and I'm enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me money in the end and unlike a lot of insurance it was used at point of purchase which made the transaction simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have this tv and we haven't had any problems with it i recomend this brans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coves all possible issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the option for support if anything breaks on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek aquad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service i can be relax if somethings damage they fix it fast and no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry,,,,,,,,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ,,,,That's what they say right ? Well, After spending $3,300 on a brand new Television , I didn't want to spend another $600 on top of that for Insurance. But then I thought about it,,,,,,,,,,,What if this Television had electrical issues,,,,,,,,say,,,,,,1 year and 2 months from now ??? What would I do then ? I mean it would be outta warranty then. All I know is that for spending THAT KIND OF MONEY , I want to make sure that I'm covered way past the manufacturers warranty,,,,,,So I bought the 5 year plan,,,,,,,,,,,,,Also came with a piece of mind for the next 5 years. Don't you end up regretting NOT getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed when I walked into a best buy. When my son needed a computer for his first year of college he received exactly what he was looking for.So yes I can say it was our BEST BUY

    I would recommend this to a friend