Customer Ratings & Reviews

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

Great service and would recommend for anyone and everyone

I love that i get protection i can trust at a good price geek squad for the win

I always try to get a protection plan when i buy more expensive items.

Haven't needed their services, but happy with that!

It’s always nice to have a back up plan for your investment!!

The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.

Geek Squad has saved the day on numerous occasions and usually when I am in major meltdown mode due to a deadline. They are FABULOUS! I highly recommend.

The agent mounted my tv and connected to my firestick

They are there to help always with any problems you have.

Professional crew and punctual delivery, easy to work with scheduling

The technicians that come to complete the installations are well trained and always so helpful!

Haven't use the service yet because my TV is brand new but the customer service is excellent

My tv picture died just a few months before the 5 years was up. I was given an e-gift card to use toward the purchase of a new tv. The reason for only four stars is that I made multiple long phone calls to get it straightened out. It shouldn’t have taken me so long to get the credit for the covered item.

Well worth the cost - Time frames for certain repairs are always going to be subject to delays - Bottom line is though, Geek Squad stands behind their commitments and will continue to work on an issue until everything is up and running as good as new - People just have to keep in mind, everything isn't instant gratification... as much as we would like it to be - Robert C

Excellent service with timing delivery door to door

Awesome job! I recommend this service to anyone who is not as tech savvy!

Never have bought anything without insurance. You may not think it’s worth it now but accidents do happen from point a to b or the cat or dog we’re playing a bit to hard. Don’t walk out without your insure item.

Fantastic service and fantastic people. It’s a pleasure working with Geek Squad and they always find a solution :) 10/10 service!!!