Customer Ratings & Reviews

very good place when in need for repair or just in case a accident

While I wouldn't buy this for myself, it was worth it for peace of mind for my elderly in-laws

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

Geek squad offered me a wonderful warranty program!!

I usually go both ways on insurance type plans, but Best Buy Geek Squad is worth every penny. My tv needed replacement within the time and they literally put the purchase price on a gift card for me to buy the new tv I wanted. A+ for customer service.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

The agents offered a warranty on a refurbished TV!

Good to have insurance, specifically if you have l kids

I have not needed to use it yet but it sure is nice to know I'm covered if anything happens to my new purchase.

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

I love have protection on my products I always end up using it bc I’m just a silly little girl. 10/10 recommend

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

En buenas condiciones perfecto. Sin ninguna rasguños

Bought it because the sales person assured me the tv will die before the 5 years are up.

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

Go geek squad 5 years protection is the best thing to have when you purchase something that you really love geek squad keep doing your thing I give you all five stars

I always get the Geek squad to protect all my TVs I purchase at best buy and will continue to get the TV I purchase throughout my life. Geek squad is a great service and always so helpful. Always a recommendation when I'm asked

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.