Customer Ratings & Reviews

Happy with my purchase and the customer service received at the store

All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

I haven’t had to use the service yet but glad it’s an option to have

Great experience with this service Best Buy is great.

The Tech Devin Fort was on time and installed the sound bar in less than 15 minutes.Total tech membership was the best thing ive ever purchased

Always great to have the Geek Squad on hand! They are Johnny On The Spot!

Got this for my TV and yes it is worth it. I can relax for the next 5y.

Very helpful when needed for all our support when we have issues.

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

I took this warranty but havent had to use it yet bc installed the TV ourselves

Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

Can’t pass it up for the price. Now if anything happens to it. It can get fixed or replaced by Best Buy. Pluse they come to me with it being a 50 inch tv

It's always great to have the protection of Geek Squad in my back pocket!

Great service that provides ease of mind for any problems regarding my tvs

This is a great tv just the right size! It fit well in our living room with out being to big.

A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.

Never had to use it so I gave it five stars because it was there IF i needed it.