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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30356 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 30,356 reviews
  • Rated 5 out of 5 stars

    Covers Burn In on OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet but definitely love the products i have protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was set up, had everything I needed and offered to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chilling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last tv died within 2 years this definitely gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it’s a warranty like I have it for two years I don’t know. What do you want me to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent re skills with damaged computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection plans. They definitely cover what the manufacturer doesn't and allows you to protect you investment years into the future. Totally worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to working with Geek Squad when I have an issue with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good with great options! Always can count on the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - PROS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must for my electronics whe. Every i have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for TV, had burn in and they covered it, anything happens they cover it, i love Best Buy prptection. Only one i found the covers screen burn-in,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get geek squad on high end stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year peice of mind. Especially since I was installing it myself over a fireplace. I Needed to know if I make a mistake and break something DURING INSTALL I would be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings me a great piece of mind buying a large purchase knowing I have a great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this warranty is great my sister purchased one with her new tv and almost 3 years later the tv went out by a storm and they gave her instore credit for the full price to replace her tv. wonderful company

    I would recommend this to a friend