Customer Ratings & Reviews

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

I've only had to use this service once. I called the help desk and they were actually able to fix my issue over the phone. I didn't have to pack up and bring to store. Excellent!

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Haven't use them for my tv butbhave for my laptop over the years.

Love to have protection on only electricity devices so decently recommend.

Great TV! Light weight and color resolution is amazing

I always get the Geek Swuad service. They exceed our expectations

Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

Haven’t had to use it, but glad I have it just incase.

I always get the geek squad protection. Thank You

Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.