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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30386 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 30,386 reviews
  • Rated 5 out of 5 stars

    Geek Squad is there for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! I live best buy products and services. Delivery is wonderful and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. used it, very pleased with it. will do again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned in the past that it’s better to be safe than sorry…can’t tell you how many times I have been thankful I purchased warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the Geek Squad coverage for our desktop, laptop and 50" flat screen. We have used the Geed Squad services on several occasions and have always been very pleased with their service. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use it. But it’s an amazing service to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased to protect open box TV value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for an open box TV and have not had to use the service as the TV works great. If I use the service, I will be sure to comment back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the plan and hopefully won't have to, but it seems everything is made to break these days. Thought I would it safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are a life saver for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does great work and speaks to me in English, and not just in computer. They explain and are patient when I ask questions. I have complete faith in the Squad and would highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advance purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad service in advance in case near future break down of this new TV. I didn’t purchase this service package for last TV and cost lots to have TV fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as usual. Always good care by Best Buy's Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a few Insignia t.v.'s that I purchased here, and I always buy the 5 year warranty. The fact that I know I will be covered IF something were to happen will keep me coming back for future puchases WITH the warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have especially if you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have for electronics especially if you have kids! A lot of their plans cover accidental damage etc...You will have peace of mind so I recommend you get it if you find value in it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not had to use this service yet and hopefully i won't have to. I love knowing that if something goes south with my television they squad will send someone to my house to help fix the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase. No dealing with manufacturer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

    I would recommend this to a friend