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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30401 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 30,401 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always good for electronics. It’s a no brained when purchasing an electronic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help a lot when need something fix. It's nice to know it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very good and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in North Florida deals with many lightning storms and electronics these days are very expensive to replace. This is a minimal investment to enjoy our electronics for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have to protect your purchase. Best coverage in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of the five year warranty for my TV with

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of the five year warranty for my TV with a great decision. The price was less than $200 for my 75 inch TV for five year contract. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad guys.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are super helpful and they are always there with an smile to help you.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was repaired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed service on a TV and it was fixed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t afford “not” to get this protection plan. I would never make a large dollar purchase amount without it. It’s always worked for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service at home got my new tv for $50 bucks 70 inches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With A Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think when you buy something like that you should get protection on your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this protection plan, but will never purchase a major product without doing so. So far, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes it is worth every peny i purchase this for my tv my ty got broke somting happen to it but they paid me the tv back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the plan on my huge purchases. The Best Buy TV price with the protection plan beats competitors. Comforting and reassuring especially with the thin screen on the LG C8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WHEN I WILL USE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T USED IT YET BUT SINCE NOW I COULD BELIEVE ITS GOING TO BE GOOD SERVICE AND GREAT PLAN JUST IN CASE IN EMERGENCY WITH ANY DEVICE YOU MIGHT HAVE.

    I would recommend this to a friend