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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30401 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 30,401 reviews
  • Rated 4 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase this membership, I was a bit skeptical. My printer needed service. Geek squad showed up and was able to service my printer quick and I was able to continue my day productively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this piece of mind. Best competitive price for five-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Had to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ended up having to use this, but from what it offers it’s definitely good to have as an extra layer of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service helped fix the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on everything we buy, a little added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought contract for 5 years just because I got such a good deal on price of tv. Costs $25 for peace of mind to be replaced if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy tv, get the warranty. This took the pain out of returning my tv and got a gift card for full tv price, my $25 reward certificate and a pro rated rate for the warranty credited back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thatnk you Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for my purchase be back soon for something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable service from excellent tech's.Very professional staff.Great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did installing ourself it was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need any help with Geek Squad but maybe next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase a television without Geek Squad coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my tv screen. They helped me out right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s protection plan for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use the service yet but looking forward to using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GKS Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guarantee is they will be there for five years even if I am not at less that is what I paid for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix my laptop super quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the geek squad protection is as good as the replacement warranty this will be great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always include

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always include the geek squad protection plan. It give her peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, they are there when you need them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture is awesome and sound is indescribable.

    I would recommend this to a friend