Customer Ratings & Reviews

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

I usually get a warranty with every electronic I purchase. I had issues with a television that I had purchased. I called Bestbuy and was told that I had Geeksquad and my warranty was through them. It took a few visits, but they ended up replacing basically the whole tv just about. Less than a year later, it did the same thing and Bestbuy refunded about 90% of the amount I paid for tv to put towards another tv, so I went bigger. I am glad I purchased warranty or I would have just had to purchase new tv.

The extra protection through geek swap squad was reasonable for the time covered.

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

They helped me choose a product in my budget and size range

Feels good knowing my things are protected if something happens.

Beautiful television picture. I am very happy I bought it.

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

I love geek squad. They answer all my questions and are very professional.i

Great piece of mind for a new TV purchase! We bought this policy to insure that our new TV is covered for 5 years, in case we have any problem wuth it.

I have other products that the geek squad have fixed for me and I am happy with their service

I like having a piece of mind should anything go wrong.

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

I will always get a warranty on anything I buy from Best Buy

So far I've yet have to use this warranty. I believe they would do an excellent job if I'd ever have to.

I have used the warranty twice. I received excellent guidance and help each time. Service was on time and professional.

TV I purchased had a bad board. They replaced the board at no cost, but still had issues. They were able to replace the TV with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

Geek Squad. Ive worked with these people since they opened in North Mpls . When they came on the scene they had a fleet of black and white VW Bugs with their logo on the side . Everyone from the thugs on the street to the Excutives on the top Love these Nerds . Always polite and courteous and for the older crowd trying to learn very very patient . I will work with these people until the end of time.

Best Buy has excellent customer service regarding their service plan protection. When used, they actually repair the issues or replace when needed.