Customer Ratings & Reviews

I needed service on another TCL TV with dead pixels after the manufacturer warranty ran out. Service guy assessed the issue as unrepairable. So, the extended warranty kicked and a new a TV was ordered. Delivered yesterday and I completed the set up. All is well again.

The colors are unbelievable. It has built in surround sound. There are more channels and apps to count. I am very happy with this purchase.

I had an issue. The Geek squad came rithe out. Great guy.

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

So glad I had purchasd the plan with our newn55" Hicense tv. Covered the black out screen that happened in the middle of a movie for no reason. Delivery drivers and support both said they are seeing this more and more. Sonin my opinion the cost for Geek Squad protection was well worth it! Did purchase a 5 year plan for new 65".

Great service to get had it with my phone allows u to keep the value under the warranty to atleast replace or get a newer item to use for just one payment worth using and keeping track of. Especially for my tv that have a hard time with constant gaming and family movie watching

A guarantee that it’s going to be perfect is well worth it all

And he's always a good thing to purchase the protection plan.

Worth every penny. Great customer service. Terrific personnel.

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

This product is durable and worth the money. Great product

Very professional team installed my TV and took away the old one. All my questions were answered,

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

Good in-store service. Product was unopened and no box damage.

Very dependable. Gives you a peace of mind for the coming years knowing your covered

Done on the phone as the order was placed verbally.

Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.