Customer Ratings & Reviews

The protection for my tv was a good choice. So far Haven’t had to use it

The agents came out to my house and diagnosed the tv within a minute. Very quick and easy process.

Never known what can happen but with Geek Squad Service I know I'm covered.

Always buy the warranty for any device, especially brand new

I always buy the protection. I have used it in the past and they are very helpful.

The agent were very helpful and installed the tv with no issues

Professional courteous people. Set up everything for me and answered all questions!

These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

This sound boy has a massive face and a good tener in it

Fast and quick at getting me set up and working! Everyone is helpful and knowledgeable to answer your questions. Highly recommend!

LOVE my new tv. Great price, awesome and easy to use remote. It literally has everything in a smart tv that you would want. I like that even my non-techy grandma is able to easily navigate the tv/apps/and remotes. Also has voice search feature which is very convenient. It was super easy 1 step, push of a button to get my cable tv remote paired with the new tv. I loved that part because usually they have codes you have to fuss with and it takes too long or you don't have the code etc. I definitely recommend this TV!

I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

I had this protection service on my former LG TV that failed after 3 years of use. The Best Buy customer service personnel assisted me efficiently and effectively with guiding me through the process of selecting a TV and setting up delivery for my new replacement TV.

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

Only place i buy my electronics.. just make sure to get the warranty

TV got here safe and sound without any breaks in the display.

Solid and straight forward warranty. Cant go wrong with coverage

A warranty that you want to have, security if you have a problem they will address quickly if there's a problem but I never had any problems with Samsung TVs.

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.