Customer Ratings & Reviews

Good warranty for the price so I purchased it for our family.

This is a subscription that I plan to use if there is an issue with my purchase

I have not needed to use this, but the piece of mind I have makes it worth it.

Awesome Five years with no worries! Thank you Best buy!

We purchased a new Samsung television but wanted the extra protection beyond the manufacturer's warranty. The cost was a no brainer given the amount of things it covered. With options of three and five year coverage, we ultimately went with the five year. The cost difference was minimal making the five year the better deal.

I gave a 3 because the genetleman that I talked to was cordial. I decided to call due to a defect on the ethernet port on my 35" TV. This service is not convenient if you are not close to the store. To use their services, you have to take the merchandise to the store. For customers that are more than an hour away, not convenient. Will not purchase the geek squad plan again.

I love that it is wireless and no cartridges. I can see when it is low on ink!

I had the protection on my old TV. They couldn't fix it so they gave me a new one. ( NO HEADACHE OR EXCUSES) They stand behind their warranty. I would recommend everyone take out The Standard Geek Squad protection. It saved my pocketbook about 600 dollars.

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

Worth every penny. They replaced my Vizio 58 inch TV, purchased in Nov 2020. After verifying it could not be fixed they offered me my choice of several comparable TVs. The whole process was quick and easy. All it cost was the price of a new 2yr protection plan.

Very reliable and software updates are quickly installed

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

Always excellent service When dealing with the geek squad very professional and knowledgeable they really know what there doing I never have to worry about a thing with this protection 24/7 online care easy schedule appointments best added investment you can get for added protection on your investment I will never go without

It may initially seem expensive but I recommend getting the 5 year plan on new technology. It has come in handy for me on several occasions throughout the years. The purchase of this protection plan is on a TV that I received at no cost because the previous one was covered by a 5 year plan.

Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

I LOVE my new tv. I didn't need the geek squad to hang it.

Get the protection! You wont regret it, and it can sace you money in the long run!

I'm never not gonna choose Geek Squad. It's always a value to me.

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

Geek Squad protection plans are very good. The main reason that I go to Best Buy and purchase products is that they have one of the best protections plans. we even purchase our cell phones at best buy, because their protection plans are better than our cell phone provider offers. another huge plus, is that you can reach and actually talk to a Customer Service Rep. who are very pleasant and professional.