Customer Ratings & Reviews

Delivery was like a white glove service. They were on time exactly what I was told. We had a cart for them to use, but they carried it to my room. It was not their first rodeo.

peace of mind on the things you spend a ton of money on, never be sorry you got it if it is a bigger ticket item, the support and expertise of the Geek Squad is fantastic, always helpful, even if I ask dumb questions, lol, they treat you with respect.

I was so happy with the help I received... I had actually just opened my TV, almost two years after I bought it. It didn't even turn on.... They knew what to do... Thnx Guys

I bought this to cover the new TV i got at Best Buy. Have used Geek Sq protection plans before on laptops and that always went well. Decided to buy one for the TV because manufacturers today do not make quality products that will last - called planned obsolescence.

Great warranty service. Part to repair the TV was not available, so a store credit was provided for a TV of similar specs. Bought the warranty service again for the new TV.

Always a good idea with hig dollar electronics. I have purchased this with out electronics in the past and it has saved me a lot of stress when the factory warranty ran out. A very good investment got me a couple replacements in the past when the factory warranty expired.

If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

Great people and great help they answered all my questions right away

For higher price items I've always bought extended warranties from BEST BUY. They have great customer service and and support with these warranties if you ever have an issue during the warranty period you purchase....

This is a service plan, an insurance plan for any possible issues w/ the equipment we purchased. The actual evaluation isn't particularly valid until such time we have to make a call... then, truth will out.

For a television of this value, it made total sense to opt for the Geek Squad service. It gives me peace of mind knowing that I am completely covered for most things that can go wrong.

My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.

Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

Very responsive and helpful! They made this unfortunate experience of my television going down a great, stress free experience.

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

I loved it, it’s one of the best stores I have had smooth purchases

I had such a pleasant man come and bring my tv. He was very knowledgeable about it. He kept me updated when he was going to be arriving and where he was at in his schedule.

I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

hope to never have to use them for no reason to to

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net