Customer Ratings & Reviews

Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

I like it, I just hate that I can't bring it directly to the store.

I have the plan in case I need it, these days products last a lot longer than in the past.

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

Picture and audio are both high quality ,and plenty of USB and video input and output. Overall great buy.

It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

They came in and mounted my TV and did a real professionally asked me where I wanted it made sure the size and indications was all correct

wow i was surprise how fast they came and check my tv within weeks they had the parts set up an appointment an came to repair it i told all my friends about it an got it for a peace of mind when u buy electronics so for now on guys dont forget to ad geek squad

Great for TVs and gadgets that are unpredictable and have technical issues. Thank You Best Buy by giving us the Best in our Buy.

I’ll give you five stars reading very good awesome

The Geek Squad arrived and set up our TV and paired all of the devices. They pointed out that our electric outlet wasn't a surge protected device, so they offered a 6 outlet 2 USB low profile home theater to protect our entertainment system. Thanks guys!!

Service as described. Allow for returns and fixes to damage

Great to have protection on the things you love. It’s easier then spending money for no reason to purchase an item when Best Buy’s No hassle plan of attack works better than PC Richards or even HHGreg from back in the day. They actually cover you.

Very good, service, is good to know if you need they’re here to help

The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

We purchased the max warranty and the price was great

The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

I have never gone wrong by purchasing the protection