Customer Ratings & Reviews

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

Amazing service, very attentive and great with answering any question I had. Thank you

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

Great job and excellent customer service as always you can trust them

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

Don't know haven't had to use it. Thats a good thing

Definitely worth it. I definitely want to make sure that my tv is covered for a good amount of years because you never know what could happen. Best Buy had the longest coverage for my tv so I bought it here.

Good warranty to have for my TV just in case something happens to it. Haven't had to use this service yet (hopefully won't), but it's good to have it if my TV ever decides to stop working.

Save yourself a lot of money and frustration ; you cant go wrong with a Geek Squad protection plan , especially with those high dollar purchases : )

It is great knowing that my tv is protected against any issues that may arise with the geeksquad protection

Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

Excellent service from the cashier on that day there

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!