Customer Ratings & Reviews

Only warrenty that im aware of that covers the dreaded Burn-in on Oled televisions. After dealing with it on a prior tv without having the warrenty, i wont do it again! Peace of mind for the next 5 years!

Geek squad is pretty good sometimes depending on where you go you might get a goober of a guy helping you but usually theyre good.

Havent tested it yet. If that changes ill ammend review

Hoping to not have to use this but glad to have it and sounds like should be hassle free

Geek squad always has the best customer service and skills to help resolve your issue. Wouldn’t know what to do without them.

great purchase!!!! my son was so exited!!!!!!!!!!!

As seen in the attached picture. After only ONE year the panels on my 'Samsung - 85" Class 7 Series LED 4K UHD Smart Tizen TV' went bad. Geek Squad Protection allowed me to the amount I purchased for the tv in store credit to avoid having to get the same tv. Thank You!

I purchased the 5yr replacement plan as I always do with big ticket purchases. Great peace of mind. Just recently redeemed a 2yr plan I had on a 58 in sharp that went out and replaced it with a lg 60 in. It saved me a lot of money so you can't go wrong if something happens. Below are pictures of the sharp 58in that the Geek squad came and replaced with the new 60 in lg free if cost... They did a great job as usual.

We purchased this TV to replace a Samsung 65” that a surge from the cable company had caused our HDMI ports to be blown. We had that moved into another room for streaming, & now we enjoy the larger screen mounted on a very large wall above the fireplace. All was hung & mounted professionally by geek squad.

I love this tv! Great price great product. You need it!

I've been a Geek Squad customer for two years now, and I can confidently say it's been a worthwhile investment. Their consistent and reliable technical support has made navigating the ever-changing tech landscape a breeze.

Price was right, protect your investment. It’s a LG so i shouldn’t have to use the protection!

Purchased this as my Daughter's first tv. She (& me) loves it! Colors are vibrant & 4k! Fast scrolling, not laggy at all, nice & sleek on wall mount. Definitely recommend!

It was good purchase and easy to use !! Definitely recommend

Excelente service very fast and helpful would purchase again in future or definitely intrested in the membership total plus i think its called seems like a great deal as it includes protection plan on purchases which is worth the yearly fee

Very detailed service and professional. Team was extremely helpful answering all questions, as well as completing the process with a nice clean look.

Was the best and fastest service ever I didn’t had to do nothing.

In and out installation of a huge 85 inch that took no time at all! Love having the piece of mind as well with the professional installation!

You need to have coverage outside of items’ extended warranties.

Purchased as an additional layer of insurance. I've had nothing but great service from Best Buy when I've had bad luck with products and needed to use this service for replacement in the past. Definitely worth every penny as manufactured products (especially those from China) are just not as durable as what we could have expected in the past.