Customer Ratings & Reviews

They are very knowledgeable and helpful to you I love it

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

Great protection for my tv for a reasonable price. Best thing is you can bring it in and they will fix it in store or give u a new tv or store credit if they’re not carrying the same model anymore

Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

had geek squad protection on this tv screen went out so they covered all but a few dollars of the cost of a new model to replace old one....

I always purchase the protection plans from Geek Squad. I haven't had to use it for this item, but over the years I have used them several times and never had an issue. Multiple times items have had to be replace, I always ended up with a newer and better product. This is a good on investment if you plan on having your item for awhile.

No problem with service. Haul away old tv. Drivers were f3.

I like the Geek Squad . Great product that met my needs.

I wish I could sell this service for BBY... It is so inexpensive (based on the cost of the product) and depending on what it is you buy there really is not anything it does not cover - PLEASE, I beg you to read the fine print though, certain items have different coverages like any other "insurance" - this is just the easiest EVER!

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

Geek Squad protection saved me hundreds when my TV became inoperable. Process for replacement was hassle free and incredible.

The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

Love his TV works great and great price and service plan

We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.

Love it all the way i really recomend u guys to all

Good to have this protection on my 77 inch tv it is a great warranty to have. Their plan through Geek Squad is awesome.