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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30802 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 30,802 reviews
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. I would highly recommend that you always get theirs. If you’re buying in the appliances TVs anything they need to be serviced well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximum Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years is unbelievable. That means I will still have a warranty when I get out of prison.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Braniacs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad yet but if I have any issues I would definitely use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this awesome review with us! We're always so happy to see something like this. I'm really glad you had a great experience. Please let us know if there's anything we can help you with!

  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I will be able to get help for the next 5 years. So Thanks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and all the equipment connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing beats the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support, Knowledgable Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got to get the protection plan. You never know when you’ll need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase, using other brand TVs is pointless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought lg 86 inch TV. Best thing ive Ever bought geek squad had it up and running in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CC TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far do good. I had a small line issue. Call them thex came out and correct the small line issue. I will always call them if I need them. I will recommend the service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use it yet but it is reasurring that we will have the service available to us in case we need to use them. It gives us the peace of mind that if we run into a problem with one of our devices that it is just a phone call away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment to pay a little more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

    I would recommend this to a friend