Customer Ratings & Reviews

Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

I brought it home easy out of the box and all that was to assemble was the feet on the TV

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

Love the return process with this company. When need to return is fast and easy.

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

I had to use mine and they were courteous and processed my claim quickly

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

Have yet to need a replacement or help with setup but I appreciate the option

A great value! I've already used the service and it paid for itself!

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

Have piece of mind with geek squad support and protection.

One of the best items i have purchased. Absolutely love it

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.