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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 492 Showing 9,821-9,840 of 30,820 reviews
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem so i Haven't had a chance to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope I don’t need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it, haven’t used it. Hope I don’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for my new television, with electronics you never know if you're going to get one that has a glitch. Now I don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery only. Great people and service. Attentive yes sir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased but Not had to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase this protection plan to be on the safe side, but thankfully I have not had to annoy them yet. But if I ever do, I will make an additional review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get this service with my electronic, I have use this service twice never had any issues as of yet. Quick service !! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance on TV because the warranty you get with Best Buy is hassle free. Any problem just bring it back and get something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the prjce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth buying this extra feature. If something was to happen and they cannot resolve the problem they replace your part for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy have the best protection agreements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Best buy geek squad protection plans are a good buy. The logistics can be messed up sometimes but they get the job done and the repairman are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent neede to use it yet but have used their services in the past for other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture easy to use love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Im 69 and installed it myself. Love built in Roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad protection plans for all of my electronic purchases. I am very pleased with the help I get from the Geek Squad agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv that was installed in my room works great and geek squad is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get That Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the protection plan if you're doing big spending! An extra $130 to prevent yourself from having to spend another $1500 again goes a looongg way. Protect your investments, your money is important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Ins…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any major electronics or application purchase.

    I would recommend this to a friend