Customer Ratings & Reviews

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

Great for the time I had it. Best buy was also attentive to my issues and the solved some of the problems I had with the TV that I bought.

Well, honestly I have yet to experience needing to use it, but I appreciate that Best Buy offers this service for peace of mind with expensive items.

Thank for the protection, very happy with the peace in mind it gives me.

Haven't use them for my tv butbhave for my laptop over the years.

This warranty is a good buy for the price and service provided. This was a smart move in terms of coverage.

Easy, quick and efficient. the customer service team member/s were amazing.

I always get the Geek Swuad service. They exceed our expectations

Best Buy has the best warranty hands down! I have purchased Geek Squad warranties for over 5 years and I feel so good about having that sense of security.

I purchased this because of the price reduction it offers on set up, and the haul away of my old set. The Geek Squad is great. Thanks.

Insurance for an investment. Can't beat the value of what you get. Haven't used it yet but coworker had to use it on a TV and after getting a lemon TV, BB gave him a newer and better TV that he had paid for.

Purchased with HDTV as gift for my husband. We do not have alot of tech knowledge and when I have needed it, it was very easy to access.

Peace of mind if your tv every has any issues protecting your investment.

this is a must have when you buy a high price item better safe then sorry

I have always like geek squad not just in this review but it everything I buy.

Excellent quality satisfied extremely more than expected.

Excellent quality satisfied extremely more than expected.

Geek Squad warranty are always good to have on all purchases I never purchased anything in Bestbuy without warranty

We had to use the geek squad protection plan, but we are so glad we bought. They came right out and took care of all that we needed when our TV went out!

I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!