Customer Ratings & Reviews

The Squad really went out their way to make sure I was able to use my GS Warranty to the fullest.. They made sure I was able to purchase a replacement TV after my original wouldn't stay powered on.. They gave me great suggestions on different TV's to purchase with the amount I was given on my store credit..

I have boughten many electronics from Best Buy over the years. However, I would recommend purchasing extended warranty coverage just incase. I did have a couple repairs done in the past. They were very satisfactorily performed with a high degree of professionalism. Be sure to purchase a Geek Squad Protection plan for all troubleshooting, service needs and operational advice.

Excellent service. great technicians. Very helpful & cooperative. Timely & courteous.

Always great, not my first time buying this warranty. It saved our families behind more than once!

Geek Squad was very professional. They arrived on time and gave previous text as to the time. I would recommend their service to everyone.

I got this tv as a result oh my geek squad protection on my LG tv. I have bought the protection in the past and they stand by the agreement 100%

You can’t go wrong when you go with Best Buy’s Geek Squad protection. No questions asked just fix my beautiful electronics every time and “Walla!!!” Like Brand Spanking New. Thank you Best Buy team.

Fast and easy customer service hassle free experience

They are so helpful. They can fix anything. Love the geeksquad.

I purchased the five year warranty in case of future problems. I haven’t had any issues so I can’t comment on the service. It’s good to know you have it just in case something happens.

Their is no other store with the backup to an accient or issue like best buy. They are the best at protection

Best Buy offers Geek Squad protection and service agreements on all their TV's, computers, appliances, etc. The service agreement packages are all fairly reasonable, and since most manufacturers only guarantee their products for one year, extending the warranty through Geek Squad is a great value. Over the past ten years, I have purchased multiple TV's and computers through Best Buy. I have also purchased service agreements for all those purchases. On several occasions, my TV or computer has needed a repair at apprx the 5 year mark (from date of purchase). Geek Squad diagnosed the issue and determined that the product needed to be replaced. Since I had an extended warranty, Best Buy delivered a brand new product. No hassels, just good service.

Great tv for the money Apps are great and easy to access Would recommend to anyone Easy to use

We've replaced 2 TV's with the warranties through geek squad, both times they've made the process an absolute breeze! If your on the fence about getting the warranty, get it! It pays for itself and takes the stress out of any repair!

The agents were fast and efficient and connected everything for completion!

They resolved my issue by replacing my TV with a bigger model after seeing that my TV was unrepairable. Awesome job Geek Squad!

Love the geek squad- wish they had more resources and better customer service infrastructure

Very professional and listened to issue, Had timely feedback for next process.

Fantastic customer service. We had a question about setting the sound on our new TV and they helped us figure it out right away!

The prices is right! When I request service this worth the price I paid.