Customer Ratings & Reviews

Geek Squad was Excellent. They were very professional and answered all our questions. They did an excellent job installing our new TV entertainment center. Dallas was awesome!

If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

I always buy a little extra warr. Have found geek help to be great, even if just for questions.

I have never been disappointed with any LG item I have purchased, and this one is no different. Easy set up out of the box as well as easy to connect the AppleTV and LG soundbar. The picture quality is perfect, as is the size. I would definitely buy another.

It pays to add the warranty on your product I will always add it

Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

This plan is exceptional. I was able to have my Hisense 70AG6 replaced due to the cost to repair would not have been worth it. Definitely worth the extra money spent to protect your investment.

Great service, it was fast and easy. In and our service. Everything was explained to me.

I use this mostly for online and telephone support. When I do, the agents are always knowledgeable, helpful, friendly and stay with it until the issue is figured out and fixed. Good value. Not cheap. But compared to the cost and hassle of trying to fix stuff yourself and/or take it to someone to fix it and/or hire someone to come in, this is a very good value.

Alway purchase the protection plan. We have always purchased the protection plan for any and all appliances that we buy from this store. Have always received prompt and quick repairs or replacement.

This tv is wonderful is cuality pictures and everything you need is in the screen you no need boxes or pay dish or direct tv. The sound is very good.

This insurance is extremely important. After replacing another TV brand twice, I was able to replace my TV at no cost with a more reliable brand and of course, purchased insurance again as a precaution.

Great plan for new TV. The price is good for 5 years.

I have not use it and I hope I wont use it but I read that they are great.

I’m always add Geek Squad Service as you will always be taken care of by friendly agents. You get what you pay for.

The guys that came were great. Friendly and helped me set up my TV

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

Geek Squad has been great! after 4 years with no trouble, they came out 3 times and finally replaced my TV. No complaints!