Customer Ratings & Reviews

I highly recommend getting a protection plan for any expensive item. Especially items that have in-home protection because they are to large to take to the store. My 60" Samsung Smart TV broke 3 yrs after purchase which meant the manufactures warranty would've expired. Fortunately I had a 5 yr Geek Squad plan. They came to my home assessed the problem and because they didn't have the parts to repair my Samsung they gave me a voucher to purchase a newer model as a replacement. I paid $220 for the protection plan on the 60" it was worth every penny! Otherwise I would have nothing. So I gladly paid $189 for the 5 yr protection plan on the replacement TV

I got this when I bought a new TV. I have not had to use this service yet, as the TV is working fine and hopefully I wont ever have to use this service, but it's good to have, just in case.

Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

Everything is working fine.I have no problem with the service.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

Nice product. I dont regret buying this product. I recommend to everyone

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

The agents were knowledgeable and helped me get the tv I wanted even though it was out of stock. The agents ordered it for me and it took less then 3 days.

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

Excellent value services you hope you'll never need. Always a hassle when a large item fails and one needs service or a replacement. Geek Squad makes it easy as they come to your house to repair or replace any issues not caused by accidental damage. They also offer installation to simplify the process and that's also a great value. I have not needed to used them for my TV's but I always buy it for the peace of mind.

I like the geek squad plans we have the five year plan for our TV. The agent who sold our TV stated it will cover any issues we have for our tv. And if the TV still has issues they will replace it with the same TV comparable to what you originally paid for it. It’s a good plan and you pay it along with buying your product one time.

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

We wish that we purchase the 5-year protection with the TV purchased in June 2023.

Amazing thanks geek squad They helped me in getting my tv fixed

This plans are the best never have trouble returning a defective item love this Best Buy plans.