Customer Ratings & Reviews

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

Reminded us to utilize their service. Gave us notifications to maximize their services.

This is a new TV so we haven't had to call geek squad on it. But I bought a TV for another family member recently, and purchased the geek squad protection. It was well worth it they came out to their apartment and took care of the issue. It was a factory defect and Best Buy stood behind The geek squad coverage

Great service very happy with my purchase would recommend to others

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

Absolutely the best aftermarket warranty program you can get. I have had to call on them several times with faulty TVs (especially Samsungs) and they stepped up and replaced the faulty units quickly and without any hassles.

Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

Allows for peace of mind especially with OLED panels and their risk of burn in

I am glad to be reassured if anything happens to my device

so easy to set up that my children set up, set up the channel the way was want them.

This worked for me on the last tv I bought. Had it for about 4+ years and then screen went blank. Best buy was going to send tv off and have it fixed, but the tv was so cheap, they gave me my money back, less cost of protection plan. Since they do not sell the model I returned.

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

Vivian was a wonderful tech. She had my tv up and running in no time.

I always add Geek Squad protection to my Bestbuy purchases over $150 that I expect to last me 2+ years. I have been a Bestbuy customer for many years, and got to meet a few of Geek Squad teams at different branches of the store. They're knowledgeable, experienced, and professional.

This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

Mounting was already in place. This is a replacement television and a birthday present for my grandson.

They been so helpful threw the time i had the membership you can always ask questions they walk you threw it or a quick chat if you on the run