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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30254 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 30,256 reviews
  • Rated 5 out of 5 stars

    Saved my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really help to save my laptop the glass was broke . They repaired in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a quick question about setup and they got me the help i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty bad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I brought the tv back they gave me my money back for the warranty but wanted me to apply for a Best Buy card I said no that’s why u buy warranty for things I was not pleased everything I brought from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection--A Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value! I've already used the service and it paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steady wins the race

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last TV was not repairable. Received total refund.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the extra protection. Had to use it for my last TV-not a Sony. Got full refund and bought the Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it but have close friends that have thats why i purchased based on there experiences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan for your new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stopped working and got a new one with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have had any trouble yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended by my daughter. i thought I would try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional insurance is always good to protect your purchase specially, if it’s a large one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aqesome tv for the price. Great picture and easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Agreement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is an excellent way to make sure your purchases are working properly.

    I would recommend this to a friend