Customer Ratings & Reviews

I love this item. Best price, i recommend this tv yess

Best warranty, for a great price, diffeferent option to choose from

Best warranty, for a great price, diffeferent option to choose from

I only bought the service plan. My last TV was hit by lighting, so i figured I should a service plan. Hope I never need it

The agent connected all my tvs and programmed the controller. Very professional service and dependable when I called.

Always buy protection kids break everything but the turn around is quick on repaira

Thankfully haven't needed, but for a few extra bucks, it's better than buying the product twice.

Love the customer service and experienced techs. Very friendly and polite

I purchase the Geek Squad coverage with everything I purchase at Best Buy and it is amazing to have the reassurance that they will have your back if something happens to your product!

I hope I don't have to use it but decided to warranty my tv since my last one purchased else where went out 14 months after purchase

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

Better get this because, if the remote goes bad your in trouble

I’m so glad I added this protection for my Samsung TV

Very sturdy, and easy to put together. Very satisfied with overall product

Very easy to submit a claim. Will always get for large purchases.

Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

I recommend anyone buying a computer at Best Buy of any kind to get this protection because you never know what may happen 3 - 4 years down the line.

I am very happy with this service and all the support that comes along with it. I have called and asked many questions and they have been very helpful

I HAVENT HAD A CHANCE TO USE THEM IN MY HOME , HOWEVER IN THE STORE THE PERSON WHO ASSISTED WAS VERY KNOWELEGABLE.

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back