Customer Ratings & Reviews

Geek squad has always gone above and beyond for anything I need help with.

Unfortunately, I am unable to attest to the current contractual services re: 2-Year Standard Geek Squad Protection. I have not used it yet. However, in the past I have never had a problem repairing or replacing products using the Geek Squad protection plans.

This is a fan favorite for me. Best Buy is the only place I buy electronics because of this service.

I have never been disappointed when I walked into a best buy. When my son needed a computer for his first year of college he received exactly what he was looking for.So yes I can say it was our BEST BUY

I haven't had to use the Geek coverage I got for my new TV, so that is good. I haven't had anybody I know tell me, "Boy, I sure am thankful that I got that Geek coverage for my item!", but I have to be fair and also say I've never heard any say it was a waste of money. I was a bit baffled that they don't give you anything other than the receipt to explain what I was buying and we all know how some receipts fade with age to a point that they're unreadable. I have spoken with the Geek department about other matters and they were helpful even if the item I had issues with did not have coverage, and I appreciate that.....big time!

Excellent service on time no hassle, Called store they sent repair man out he kept appointments as scheduled... New TV was delivered no questions asked.

Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

I purchased the monitor and it was broken as to wear you couldn’t see it until the monitor was turned on. I didn’t really need my warranty because it was a new purchase however I did my return and replacement through Geek squad and they were polite and helpful

I will always get a warranty on anything I buy from Best Buy

LOVE my new tv. Great price, awesome and easy to use remote. It literally has everything in a smart tv that you would want. I like that even my non-techy grandma is able to easily navigate the tv/apps/and remotes. Also has voice search feature which is very convenient. It was super easy 1 step, push of a button to get my cable tv remote paired with the new tv. I loved that part because usually they have codes you have to fuss with and it takes too long or you don't have the code etc. I definitely recommend this TV!

I used for my Sony Bravia, when I reached to Greek Squad team then helped me with correct directions and get it replaced as tv got water drops and lines on screen..

Geek squad is amazing and have helped alot with electronic issues.

This is an awesome unit was looking for something not too big this fits perfectly in my living room. Very happy IThis is a awesome unit was looking for something not too big this fits perfectly in my living room. Very happy I made this purchase. This is awesome.

Beautiful television picture. I am very happy I bought it.

Would not purchase an expense item without having a extended warranty and the price was right.

I have never had to use this purchase plan but it is a just when buying items in case a need arises. What an exceptional way to protect a purchase and feel at ease.

This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.

Some times these are a must to have these days. Bought this protection for our second dehumidifier. The first one died a few days after the factory warranty was over. You get a store credit for what you originally paid for the original so you can get a new one.

I ve already given my feedback on this one before , so it s the same.

I've only had to use the geek squad a couple of times. And each time they we very helpful.