Customer Ratings & Reviews

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .

I always get my best buy products with extra warranty insurance. Have never had any issues with warranty work. Couple of years back I bought a refrigerator and the ice maker was repaired 3 times. After the fourth time the ice maker broke best buy lemoned the refrigerator and worked up the paper work then told me to pick out a new refrigerator with store credit of the original cost of the faulty lemonade refrigerator. Great investment.

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

So far so good. Haven't had to use it yet. But am confident it will work if needed

Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

You can never go wrong with extra protection. Especially when it comes with zero parts or labor charges. And you can go into any Best Buy to make a claim.

Service's great staff was very helpful and informative.

They did a wonderful job setting up my TV. Thank you, Geek Squad,!

I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

I always get a 2 year or 3 year protection plan with anything buy from Best Buy. Although we already have the my Best Buy protection plan

It's the best protection plan I've bought. They came in and did a same-day repair on my TV and it was up and running. When it started having issues again and eventually died on me, Best Buy set me up with a new model of the same TV! Came the next day and dropped it off along with recycling the old TV for me. Gave me piece of mind and save me a lot of money.

People are very helpful very beautiful customer service

Excellent service on time no hassle, Called store they sent repair man out he kept appointments as scheduled... New TV was delivered no questions asked.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

This is an EXCELLENT service is good to have you never know when you going to need it

I've used this service to install my TV brackets to hang my TV and set up my surround sound. Awesome job guys.

Very professional and and all questions and concerns.

Great coverage for big appliances, its a must when you want to be protected

Geek Squad has been great! after 4 years with no trouble, they came out 3 times and finally replaced my TV. No complaints!

This protection plan is priceless to me because it allows me to enjoy my television. I don’t have to worry about if it will die on me like my Samsung did after 4 yrs. I will never buy Samsung again because their quality control on screens and laptops has gone way down. They are in such a rush to bring products to the market, they aren’t testing them properly. This plan will probably never get any use because my Hisense Tv seems to be working as should, but ya never really know. And that’s the great part of it because if it does act up - I’m covered for full five years.