Customer Ratings & Reviews

I had the protection on my old TV and I'm glad I did! MY TV broke 4 months after my original warranty ran out. I called them and they came out to fix it, they had to order a new board. They came back 2 more times, and they couldn't fix it, so they gave me another brand new TV. tv

In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

Excellent home delivery and professional service thank you geek squad awesome service

I got this tv with the warranty to my 1st tv due to it breaking, geek squad was awesome, very easy with the help, recommend everyone getting geek squad protection.

In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

I normally do not purchase extended warranties. However, I have purchased a few now at Best Buy. I became a firm believer when a camera was accidentally dropped by my daughter. Camera was fixed, and good as new. When it came time for the 5 year purchase, it was to cover a large screen TV. My savings on the TV more than covered the cost of the plan. And for what the TV cost, it was very affordable peace of mind. May not use it, but I have it.

Never had to use it. Other than having my TV installed

The service is great without worrying about breaking in the future

I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

If you purchase something with relatively high value, protect it with Geek Squad!

Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.

Geek Squad, need I say more? Excellent cover to have should the worst happen and a must for all the electronice here in this house. If we buy anything new, it will always be bought with a Geek Squad Protection Plan.

Due to having 2 TV's blow up within months of each other, we felt the extra warranty was warranted! We have surge protectors on our whole house and also extra ones for each TV. The blow ups were just the way both older TV's decided to die. We believed the extra warranty would be helpful because of the lightness of the TV and it's fragile position.